Privacy Policy

This Privacy Policy describes how Lux Vein & Body (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website or communicate with us via phone, email, and text messages. We are committed to ensuring the privacy and security of your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Lux Vein & Body (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and communicate with us via phone, email, and text messages.

1. Information We Collect
   When you use our website or services, we may collect the following types of information: We may collect the following types of information:

• Personal Identifiable Information (PII) such as name, address, phone number, and email.
• Health Information, including medical history and treatment details.
• Payment and billing details.

2. How We Use Your Information
   We use the collected information to:

• Provide medical services and coordinate treatment.
• Schedule and confirm appointments.
• Communicate via text, email, or phone with appointment reminders and updates.
• Process payments and insurance claims.
• Improve our website and patient experience.

3. Text Messaging, Email, and Phone Communication
   By providing your contact information, you consent to receiving communication from us via text messages, phone calls, and emails regarding your appointments, treatment, billing, and other healthcare-related matters. Standard text messaging rates may apply. You may opt out at any time by following the provided instructions.

4. HIPAA Compliance, Security, and Data Protection
   We implement strict security measures to safeguard your health information in accordance with HIPAA regulations. Your information is only accessed by authorized personnel and is not shared without your consent, except as required by law. Our website employs industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We utilize encryption, firewalls, and secure servers to protect your personal data from unauthorized access, disclosure, or misuse. We implement strict security measures to safeguard your health information in accordance with HIPAA regulations. Your information is only accessed by authorized personnel and is not shared without your consent, except as required by law. Our website employs industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

5. Third-Party Disclosures
   We do not sell or rent your personal information. We may share your information with third parties only when necessary for healthcare operations, payment processing, or legal compliance.

6. Your Rights
   You have the right to:

• Access and request copies of your medical records.
• Request corrections to your information.
• Restrict certain uses and disclosures of your information.
• Revoke your consent for communications.

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7. Changes to This Privacy Statement
   This Practice will occasionally update this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Privacy Statement to be informed of how this Practice is protecting your information. Any changes will be posted on our website with the updated effective date. We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. Any updates will be posted on our website with the revised effective date, and we encourage you to review this policy periodically.

8. Contact Us
   If you have any questions or concerns about this policy, please contact us at: Lux Vein & Body info@luxveinbody.com